Support

Open a support ticket

A person reads every ticket and replies by email within one business day, 9am to 6pm PT, Monday to Friday.

inboundhq.io/contact · new ticketanswered by a person

After you send: ticket received, you will hear from a person within one business day. Check your spam folder for a reply from InboundHQ.

1. A person reads it

Not a bot. Billing, disputes, routing, applications and compliance all come through here.

2. You get an answer by email

Within one business day, 9am to 6pm PT, Monday to Friday.

3. Disputes are faster from the call row

If it is about a call, open the dispute from the call in your portal. The recording is already attached.

There is no phone number

Everything comes through tickets, so nothing gets lost and every answer is in writing. Quick answers are on the FAQ and pricing pages.